The Beeline company has grown rapidly and has constantly had to face new challenges. This has led to processes being developed differently in different countries. One example is Human Resources: Managers, employees as well as HR felt that the patchwork of different technical solutions was sub-optimal. Everyone agreed that they wanted an agile, future-proof solution.
This project was about more than just replacing individual tools – a future-oriented holistic solution for HR was to be set up internationally. This solution needed to meet the following criteria:
As a response to the technical aspect of this challenge, Beeline decided to extend their SAP SuccessFactors career portal solution by adding the “Performance & Goals” module. Critical for this decision was the module’s range of services and Beeline’s SAP-oriented HR IT roadmap.
The project began with a blueprint phase. In this phase, all central requirements were discussed in a process design workshop. The requirements and potential implementation options and decisions were recorded. Beeline HR Systems resources participated in the system administration training at the start of the project which enabled them to actively participate in the configuration and to help prepare the iteration workshops. In total, two iterations and a final test were carried out, during which the configuration was further specified. The project results were sounded with international stakeholders after each iteration. This was done to both keep other countries besides Germany informed and to ensure that the defined process could be rolled out worldwide. Towards the end of the project, a relatively large amount of time was spent on preparing training courses, internal communication and change management.
Through the use of SAP SF Performance Management, the new processes for target agreements and performance appraisals have significantly reduced expenses and made the management of employee appraisals much more flexible. As a result, Beeline has greatly improved the conduct and follow-up of these discussions with a solution that is extremely convenient for employees, managers and HR. In addition, regular performance appraisals and the definition of development priorities for each individual Beeline employee are now at the heart of every appraisal discussion. This contributes significantly to employee satisfaction and strengthens the feedback culture at Beeline.
Thanks to the implementation, HR is able to steer the processes much more easily and provide targeted support. Furthermore, we ensured that the data from the new module could also be used as the basis for adjacent processes such as the implementation of succession and development planning at Beeline.”
– Stephanie Loy (Project Manager, Promerit AG)
Focus on knowledge transfer; In the future, Beeline can independently make adjustments to the system
Comprehensive communication and early involvement of all stakeholders
Application of best practices from Promerit from similar projects in other companies
Strong management support for the project
Workshops to adapt the solution for all users
Intensive software & subject matter training for Beeline employees