Just as in the private sector, strategic human resources topics are also rapidly growing in importance in the public sector. The Federal Employment Agency has a diverse staff of 70 nationalities, a 9.8 % share of severely handicapped employees and around a 50 % share of female employees in supervisory positions, making a strategic approach to HR vital in order to identify talents and requirements, as well as to drive equal opportunities in a consistent manner.
HR Development at the Federal Employment Agency is based on a broad spectrum of differentiated tools and processes. At the start of the initiative, however, a systematic integration with the Federal Employment Agency’s core operative business was missing; for this reason, the practical added value of HR Development was only partially recognised by managers.
Consolidation of the transfer to the ongoing operative business was therefore required, and a qualitatively high-value dialogue regarding talents and development was to be promoted in order to ensure the maximum impact of HR development for the entire organisation.