SuccessConnect 2017 in London

· Events, News

This year’s SuccessConnect took place from 12 to 14 June 2017 at the ExCeL convention centre at London’s Royal Docks. This global event series is organised by SAP SuccessFactors for HR professionals. Top HR leaders, innovators, and influencers come together here to discuss the latest technologies, strategies, and best practices for human capital management (HCM) in the cloud. Building on the topic of digital transformation, the focus this year was on the resulting benefit for organisations.

As one of the Gold sponsors, Promerit had its own stand for the first time this year. As in recent years, it was represented by some of SAP SuccessFactors’s team of experts from Germany and Hungary. Our stand provided an opportunity both to make new business and customer contacts and to discuss the topic of digitisation with customers, partners, and friends of Promerit. Furthermore, the event programme featured exciting keynotes and breakout sessions, providing an overview and detailed insights with respect to trends, solutions, and customer experiences relating to the digital transformation of HR. Promerit was also represented here through our customer Conrad Electronic. Dana Lautenschläger (Senior Expert HR Processes, Projects & Systems, Conrad Electronic) and Simon Schwarzhaupt (Head of Competence Team SAP SuccessFactors, Promerit) gave a presentation entitled: ‘Insights into Implementation of the SAP SuccessFactors Solution Suite’. The focus was on three key aspects: What were the major challenges in the project? What lessons were learned? What are the fundamental success factors for a customer-partner relationship in the course of full-cloud implementation in HR?

Promerit was also a prominent presence in the main keynote sessions for the expert audience through customer Hornbach Baumarkt AG. During the SAP SuccessFactors product roadmap presentation, an example of the design of a modern careers website using the SAP SuccessFactors Career Site Builder was presented. Promerit would like to congratulate Hornbach on its success and to express its thanks for the good working relationship enjoyed as an implementation partner.

Alongside the specialist event programme, the evening event in the heart of London close to Tower Bridge and The Shard provided a great setting for more detailed discussions and an initial review of the day’s events. The informal atmosphere brought together people from different industries and companies, contributing significantly to the charm of this event.

Promerit will be represented at SuccessConnect next year too and is already looking forward to meeting you!

Further information can be found here: SuccessConnect

Promerit is one of the best consulting companies for SMEs

· News, Public Relations

Promerit can call itself a TOP CONSULTANT 2017. The company provided impressive proof of its qualities in the scientifically based customer survey conducted by the consultant comparison competition. During the award ceremony at the 4th Deutscher Mittelstands-Summit (“German SME Summit”) on Friday in Essen, TOP CONSULTANT mentor and former German President Christian Wulff congratulated founding partner and Board member Kai Anderson on the company’s success.

The digital transformation is also affecting SMEs. Many entrepreneurs have recognised the need for change and are looking for support from consulting companies. However, small and medium-sized companies have particular needs when it comes to consulting and are deemed particularly critical with respect to external guides. The TOP CONSULTANT Award rewards consultants that have demonstrated outstanding work for their customers and serves as an orientation aid for SMEs. The award makes use of the most important assessment criterion: the verdict of customers.

A total of 30 reference customers of the HR and transformation consulting company Promerit took part in the scientifically conducted survey. Their assessment was that Promerit offers consulting services at eye level with innovative strategies and individual solutions. The consulting company was therefore awarded the title ‘TOP CONSULTANT 2017’ in front of about 1000 guests during the Deutsche Mittelstands-Summit on 23 June in Essen.

‘At Promerit we have a simple mission: we aim to change companies through good people management. We want to support them with strategic challenges and to make them more competitive and agile. For us, people are the focus at all times – and we are delighted to receive proof once again via the TOP CONSULTANT Award that we are on exactly the right track’, comments Kai Anderson, founding partner and Board member at Promerit AG.

Promerit has been helping organisations and people to develop since 1999. Through technology, expertise, and a great deal of passion, around 120 experts at locations in Frankfurt am Main, Munich, Zurich, and Győr support companies and HR departments with the successful digitisation and transformation of business and HR. ‘We believe in people management. As we see it, it is employees’ commitment and enthusiasm that makes it possible to implement digitisation, stay ahead of the competition, and realise agile and effective strategies. This is true irrespective of whether a company has 300 staff in one location or 50,000 spread around the world’, remarks Anderson.

Promerit chosen among the best corporate consultants for 2017

· News, Public Relations

Promerit, the consulting company for transformation and HR management, is again among the best consultants in Germany according to this year’s independent consulting survey by brand eins Wissen & Statista. Compared with last year, Promerit once again made considerable advances in the area of Human Resources & Coaching and is now hot on the heels of the major players in the industry. In addition, Promerit also made it onto the top list in the field of Change Management and Transformation in 2017.

New work, agility, and transformation are on the strategic agenda of many companies. ‘HR must provide a response to these challenges. As a transformation consulting company coming from an HR management background, we have developed particular expertise in this area in recent years. For that reason, we are particularly proud to be honored in these two strategically important categories’, says Kai Anderson, founding partner of Promerit AG.


Promerit supports corporate management, HR management and employees on the way to the new working reality. People management and digitisation are the core competencies of the innovative corporate consulting company, which makes HR the engine for business transformation.

Germany’s largest industry check for corporate consulting companies is based on the recommendations of around 1800 partners and principals from corporate consulting firms as well as the assessment of around 1500 managers in large, medium-sized, and small enterprises. The rankings for 16 sectors and 18 fields of work are created from the verdicts of the two groups.

The major report can be found in ‘brand eins Thema Consulting’, issue 6, May-July 2017, available for 9.50 euros. The full edition as a magazine is also available in the online kiosk.

Human Digitalisation – it’s the human, stupid!

· News, Uncategorized

Digitalisation? Of course – what else?
But focus on the people, please!

1.      Digitalisation as the driver
Digitalisation is a megatrend that is changing our society and our economy faster than ever before. It is changing the way we live together, communicate and buy things. It’s also changing our approach to working together, as well as how and where we do it. The opportunities from digitalisation arise from the application of new technologies and methods; consequently, these are opportunities for people who realise their own potential as well as the potential of digitalisation.

But what’s old? What’s new?
And why is everything suddenly happening so fast?

2.      Understanding digitalisation – we lack a (shared) basis for discussion

Where this is debated in public and discussed in most companies, there are many different points of view on individual aspects of this issue.  These range from ‘automation’ (a long-held view – “we’ll all lose our jobs”) right through to ‘disruptive new business models’, the new Holy Grail of entrepreneurial activity.

While Joe Kaeser at Siemens is convinced that the middle classes will disappear, Dieter Zetsche sees a golden future for Daimler as a networked mobility provider focussed on people. How can it be that the opinions of the helmsmen at two iconic German companies of roughly the same age (that is, fairly old) are so far apart?

To provide a foundation for our discussion we need to stay objective and to take several key issues into account.

3.      The areas or dimensions of digitalisation

It is generally agreed that three areas or dimensions of digitalisation are apparent.

No matter how helpful these three current dimensions may be in describing the results of digitalisation, they are inadequate in explaining how these actually came about. So let’s add a fourth dimension to all of this, a fundamental dimension that makes the digitalisation of the other three dimensions possible: the digitalisation of human achievement. We call this dimension ‘Human Digitalisation’ and use it to embrace all the prerequisites for successfully digitalising an entire organisation and even society as a whole.#

4.      Human Digitalisation – it’s the human, stupid!

If we think of digitalisation from the consumer’s point of view, most of us first envisage a piece of technology: a smartphone, an app, or perhaps a Web-based service such as Spotify or Facebook.

If we ask HR executives, for example, whom they see as drivers of digitalisation in their company, the IT department comes out a long way in front (82%). But at least 52% of HR people see themselves as drivers of digitalisation. Apparently even Human Resources managers think of technology first and foremost when they approach this issue, but they suspect or already know that HR needs to make its contribution to ensure the success of the whole enterprise. If we ask corporate leaders where they see the greatest obstacles to digitalisation in their companies, most of them first answer ‘a lack of expertise’, often followed by ‘an inadequate digital culture’.

The starting point for a successful digitalisation process – that is, generating new processes, products and business models – is people. This becomes clear immediately if we think in terms of cause and effect. The same applies (perhaps less obviously) to the end-point, or better, to the focus of digitalisation: again, this can only be people. Technology is not an end in itself; it is always intended to serve people. Perhaps not in the same way for every interest group but, at the end of the day, it always serves what we call progress.

In this sense, we can only agree with Mr Zetsche as long as he puts the people (as customers and employees) at the centre of his digitalisation strategy. This reveals new thinking and behaviour – which will probably be the only successful way out of a profoundly uniform, industrial, product-driven world towards a new digital, people-centred age.

5.      ‘Human Digitalisation’ in detail – four clearly-defined levers

So far, so good (in human terms)! But can we also be more specific about the prerequisites for people-centred digitalisation? Yes we can. We see four levers on the path towards people-centredness.

We meet the first demand from corporate leaders with digital competencies. What is decisive here is the distinction between ‘competencies’ and ‘skills’. Digitalisation is not primarily about acquired knowledge (skills), such as a special programming language. Experience-based knowledge in the application of modern technologies and in dealing with the increasing flood of information counts much more. Personal flexibility and the ability to network ourselves are universal qualities which that cannot be emphasized enough in personnel selection and development. There is an opportunity here for every employee to self-determine their own market value and confront their own fears of rationalisation. Qualifications for shaping the new digital world are required only at a secondary level; recruiters currently hunting online marketers for their organisation, for example, or user-interface designers, are perhaps well-placed to judge how urgent these requirements are in this area.

Having addressed the aspect of ‘capability’ with digital competencies, ‘willingness’ is also required to be able to take advantage of the opportunities provided by digitalisation. The prerequisite for this is an ‘agile culture’ to shape the changes that go hand-in-hand with digital transformation. In the age of digitalisation, organisations are characterised by curiosity, openness and willingness to change. They are happy to ask themselves whether their company needs to become a start-up or, if possible, something like Google (the answer of course is: “No, we don’t need to – it’s not possible anyway”). But we can easily take off our ties and roll up our sleeves while we find our own way out of a hierarchical command-and-control culture and move towards a community of cooperation based on trust and levels of freedom.

In such an agile culture, the understanding of leadership changes. We could also say that the company culture reinvents itself in the interaction with a new type of leadership. A willingness to change requires a departure from the zero-error culture particularly endemic in Germany. Digitalisation as a meta-trend has its roots in software development. If we have learnt something (often painfully as users) from this, it is the principle of going to market with prototypes, i.e. with unfinished products, and eliminating errors as we gain operational experience. This cannot be transferred to every product and every service, but it is a completely different innovation philosophy from the one we know. It is consequently also completely different from the leadership style widespread in engineer-dominated companies.

Passing on responsibility, delegation and trust are fundamental prerequisites if employees are to take on responsibility and embrace self-determination. The levels of freedom associated with this enable the creation of new solutions that inspire the digitalisation of the company. Allowing mistakes, granting trust and providing levels of freedom are what matter in digital leadership. With this we are describing a form of management that has developed and grown out of transformational leadership. This type of leader-manager is first and foremost a coach and mentor. They guide, encourage and lend a hand if necessary. They both give and request feedback (which many traditional managers see as highly suspicious). They gain allies by convincing people, but without collectivising responsibility. They do not need to be permanent leaders, but can fulfil a leadership role temporarily. Neither need they be conformist, and in particular they need not be masculine. Digital leadership needs to be atypical and diverse to enable its power to develop.

The same applies to the way we will work together in future, and with whom. There is no longer any typical configuration for collaboration. This ‘New Work Order’ will play a decisive role in our future business activities: the digital workplace can be anywhere, and the way we work and cooperate with each other is already changing radically. This is driven by both new technologies (such as collaboration platforms) and new working methods (such as Scrum or Design Thinking). Dedicated workplaces (in service industries, for example) are also significantly affected by these changes. Digitalisation is thus enabling a new form of work, which in turn further inspires the digital transformation.

6.      Outlook

Through Human Digitalisation people and the new reality of work can harmonise with each other, and this represents an opportunity for both individuals and organisations. The apparent contradiction of ‘human digitalisation’ will resolve itself when we succeed in meeting the requirements for successful digital transformation in each and every organisation, all the way to our whole society. The levers to help us achieve this are clearly visible; their configuration and application is the responsibility of each company – and every organisation will always need to find its own, highly individual path to this goal. Depending on the economic sector and competitive situation, there is not much time left to achieve this. However, if we approach this issue consistently and with determination, the opportunities from digitalisation will far outweigh the risks.